Privacy Policy

Last Updated: January 1, 2025

Introduction

POS Masters ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website posmasters.lk, use our mobile application, or use our products and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Name
• Email address
• Telephone number
• Postal address
• Business name and type
• Payment information
• Any other information you provide to us

Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage data (pages visited, time spent, etc.)
• Referring website

How We Collect Information

We collect information in the following ways:

• Direct Collection: Information you provide when you fill out forms, create an account, contact us, or use our Services.
• Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies when you use our Services.
• Third-Party Sources: Information we may receive from business partners, analytics providers, and other third parties.

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending you technical notices, updates, security alerts, and support messages
• Sending promotional communications, such as special offers or newsletters
• Monitoring and analyzing trends, usage, and activities in connection with our Services
• Detecting, preventing, and addressing technical issues
• Protecting the safety, rights, and property of POS Masters and others
• Complying with legal obligations

Disclosure of Your Information

We may disclose your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
• Business Transfers: If POS Masters is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of POS Masters, our customers, or others.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information.
• Rectification: The right to request that we correct inaccurate or incomplete information.
• Erasure: The right to request that we delete your personal information in certain circumstances.
• Restriction: The right to request that we restrict the processing of your information in certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used format.
• Objection: The right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@posmasters.lk
• By phone: 0712793594 or 025 2264 723
• By mail: 100 Mile Post, Maradankadawala, 50080, Sri Lanka